MAKING AN APPOINTMENT

Please phone 020 8250 7530 to book an appointment.

We also have online access. If you wish to book an appointment online or order medication, please click here.

You will need to obtain a password to use the online service - please click here for more information

Our practice has a mix of appointments, which are bookable on the same day and up to six weeks in advance. We endeavour to provide appointments within 48 hours of request, dependent on availability. We will always try to book you with your registered doctor, but if you need to see a doctor sooner, you will be allocated to the next available one.

Please make every effort to be on time for your appointment, as this in turn helps the medical staff in their efforts to see you on time.

We try to see patients on time; however, we apologise if on occasion this is not possible. This may be because your doctor has had to prioritise patients who have arrived as emergencies and are too ill to be left unattended. Please be assured that staff do everything they can to keep delays to a minimum and to keep you informed.

Please note that if you arrive more than 15 minutes late for your appointment you will lose your slot and will need to re-book.

 

 

 

Appointment reminders:

With your consent, we can text appointment reminders to your mobile. Ask for details at reception. Please do not ‘squeeze’ other members of your family into your appointment slot without checking with the receptionist on arrival. Your doctor has a ten minute slot to deal with your main medical problem. However, s/he may ask you to book another appointment if there are multiple issues that cannot be addressed fully in the time available. Note: If you are more than 15 minutes late for your appointment, the doctor might ask you to re-book for another day.

 

Booking Appointments Online:

Please speak to a member of staff if you would prefer to book your appointments via the internet or click here for information on how to register for this service. it will be neccessary for you to attend the surgery in person with valid ID to validate your account.